A new feature in the Lytle Employee Assistance Program, or EAP, will make it easier for folks to begin consulting a new doctor about whatever health needs they might have.
The appropriately named “Find A Doctor” is provided by ACSHIC through the EAP, says Beverly Brem, vice president of operations at Lytle. The Find a Doctor program is scheduled to launch April 1.
“Say you need a foot specialist, for example, and don’t know where to find one,” Brem says. “With Find a Doctor, we’ll be able to help them through different avenues that we have. We can help them get connected with a primary care physician or the specialist they are looking for.”
Find a Doctor will utilize the insurance provider in selecting a PCP or specialist. After the research has been completed, the employee or family member is provided with a few options for the name and contact information for the doctor.
Once you select a doctor, the Find a Doctor counselor will contact the physician’s office to confirm availability and to let the office know a new patient will be calling to set up an appointment.
Find a Doctor can be reached by calling 1-800-327-7272. Brem thinks it’s a time-saving option that will prove handy.
“Many of us are stressed out and know this can help you with finding the doctor you need,” Brem says. “It’s sort of one-stop shopping for people. We can help them navigate the medical system, which saves time and helps them do their jobs better.”
Find a Doctor, as with other services offered by EAP, is free to use. Co-pay amounts depend on each workers’ insurance plan.
Other counseling is available for legal and financial services, a service Brem herself has accessed when seeking help after her son had a car accident, she says. Partners On-Line provides web-based information on a wide range of family, caregiving and daily living topics. Personal Health Partners offers help with, for example, making an insurance claim, caring for an elderly parent or learning more about alternative drugs and therapies.
“We try to help people with the bigs and the littles of life,” Brem says.