HARRISBURG — Attorney General Dave Sunday announced that substantial progress has been made in restoring the Office of Attorney General to full functionality following the cyber incident earlier this month that knocked servers offline.

The interruption was caused by an outsider encrypting files in an effort to force the office to make a payment to restore operations. No payment has been made. An active investigation is ongoing with other agencies, which limits the office’s ability to comment further on the investigation or response to the incident.

The incident caused a temporary interruption in communications. The majority of Office of Attorney General staff now have access to email and are using it to communicate with constituents and stakeholders. Additionally, the main office phone line and the website are online.

Work to restore full operations continues, while staff also works to help other agencies avoid a similar scenario.

Complaints from Pennsylvanians are being received, and staff members are in communication with local, state and federal partner agencies as normal courses of business.