Otis delivers continued strong Service performance with high single digit Service sales growth
FARMINGTON, Conn., Oct. 30, 2024 /PRNewswire/ — Otis Worldwide Corporation (NYSE:OTIS) reported third quarter 2024 net sales of $3.5 billion with organic sales up 1.2%. GAAP earnings per share (EPS) increased 47.3% to $1.34 and adjusted EPS increased 1.1% to $0.96.
“Otis returned to top-line growth in the third quarter as we continue to demonstrate the strength of our Service-driven business model. Modernization organic sales accelerated to mid-teens, and our portfolio grew more than 4% for the eighth consecutive quarter,” said Judy Marks, Chair, CEO & President. “For the balance of the year, we remain focused on driving productivity to offset the persistent headwinds we have faced in New Equipment, while Service performance continues its steady global growth trajectory supported by continued portfolio growth complemented by a solid modernization backlog. As we execute on our customer-centric strategy we expect to finish 2024 with another year of solid EPS growth.”
Key Figures
($ millions, except per share amounts)
Quarter Ended September 30,
Nine Months Ended September 30,
2024
2023
Y/Y
Y/Y
(CFX)
2024
2023
Y/Y
Y/Y
(CFX)
Net sales
$ 3,548
$ 3,523
0.7 %
1.5 %
$ 10,586
$ 10,589
— %
1.4 %
Organic sales growth
1.2 %
1.2 %
GAAP
Operating profit
$ 363
$ 571
$ (208)
$ 1,477
$ 1,664
$ (187)
Operating profit margin
10.2 %
16.2 %
(600) bps
14.0 %
15.7 %
(170) bps
Net income
$ 540
$ 376
43.6 %
$ 1,308
$ 1,083
20.8 %
Earnings per share
$ 1.34
$ 0.91
47.3 %
$ 3.23
$ 2.60
24.2 %
Adjusted non-GAAP comparison
Operating profit
$ 599
$ 595
$ 4
$ 8
$ 1,773
$ 1,703
$ 70
$ 96
Operating profit margin
16.9 %
16.9 %
0 bps
16.7 %
16.1 %
60 bps
Net income
$ 385
$ 395
(2.5) %
$ 1,174
$ 1,113
5.5 %
Earnings per share
$ 0.96
$ 0.95
1.1 %
$ 2.90
$ 2.68
8.2 %
Third quarter net sales of $3.5 billion increased 0.7% versus the prior year, driven by Service.
Third quarter GAAP operating profit of $363 million decreased $208 million driven primarily by separation-related adjustments based on non-recurring tax items. Adjusted operating profit of $599 million increased $4 million at actual currency and $8 million at constant currency, driven by Service. GAAP operating profit margin contracted 600 basis points to 10.2% and adjusted operating profit margin of 16.9% was flat versus the prior year, driven by favorable segment mix offset by New Equipment segment performance and headwinds in corporate costs.
GAAP EPS of $1.34 increased 47.3% compared to the prior year primarily driven by non-recurring tax benefit and related interest income. Adjusted EPS of $0.96 increased 1.1% due to solid operational performance and a lower share count.
New Equipment
Quarter Ended September 30,
Nine Months Ended September 30,
($ millions)
2024
2023
Y/Y
Y/Y
(CFX)
2024
2023
Y/Y
Y/Y
(CFX)
Net sales
$ 1,309
$ 1,435
(8.8) %
(8.1) %
$ 4,010
$ 4,346
(7.7) %
(6.2) %
Organic sales
(8.2) %
(6.3) %
Segment operating profit
$ 84
$ 104
$ (20)
$ (20)
$ 265
$ 292
$ (27)
$ (20)
Segment operating profit margin
6.4 %
7.2 %
(80) bps
6.6 %
6.7 %
(10) bps
In the third quarter, net sales of $1.3 billion decreased 8.8% versus the prior year, with low single digit organic sales growth in Asia Pacific and the Americas more than offset by a greater than 20% decline in China. Organic sales were roughly flat in EMEA.
Segment operating profit of $84 million decreased $20 million at actual and constant currency from the impacts of lower volume and unfavorable mix, partially offset by price, productivity and commodity tailwinds. Segment operating profit margin contracted 80 basis points to 6.4%.
New Equipment orders were down 3% at constant currency with greater than 20% growth in the Americas and high single digit growth in Asia Pacific more than offset by high single digit decline in EMEA and greater than 20% decline in China. New Equipment backlog decreased 1% at actual currency and decreased 3% at constant currency.
Service
Quarter Ended September 30,
Nine Months Ended September 30,
($ millions)
2024
2023
Y/Y
Y/Y
(CFX)
2024
2023
Y/Y
Y/Y
(CFX)
Net sales
$ 2,239
$ 2,088
7.2 %
8.0 %
$ 6,576
$ 6,243
5.3 %
6.6 %
Organic sales
7.7 %
6.4 %
Segment operating profit
$ 555
$ 518
$ 37
$ 40
$ 1,616
$ 1,496
$ 120
$ 138
Segment operating profit margin
24.8 %
24.8 %
0 bps
24.6 %
24.0 %
60 bps
In the third quarter, net sales of $2.2 billion increased 7.2% with a 7.7% increase in organic sales. Organic maintenance and repair sales increased 6.4% and organic modernization sales increased 13.7%.
Segment operating profit of $555 million increased $37 million at actual currency and $40 million at constant currency due to higher volume, favorable pricing and productivity, partially offset by annual wage inflation. Segment operating profit margin of 24.8% was flat against strong third quarter margin expansion in the prior year.
Cash flow
Quarter Ended September 30,
Nine Months Ended September 30,
($ millions)
2024
2023
Y/Y
2024
2023
Y/Y
Cash flow from operations
$ 394
$ 306
$ 88
$ 873
$ 1,030
$ (157)
Free cash flow
$ 362
$ 272
$ 90
$ 786
$ 934
$ (148)
Adjusted free cash flow
$ 381
$ 274
$ 107
$ 889
$ 961
$ (72)
Third quarter cash flow changes were driven by an increase in net income partially offset by changes in working capital.
2024 Outlook1
Otis is revising its full year outlook:
1Note: When we provide outlook for organic sales, adjusted operating profit, adjusted effective tax rate and adjusted free cash flow on a forward-looking basis, a reconciliation of the differences between the non-GAAP expectations and the corresponding GAAP measures generally is not available without unreasonable effort. See “Use and Definitions of Non-GAAP Financial Measures” below for additional information.
About Otis
Otis is the world’s leading elevator and escalator manufacturing, installation and service company. We move 2.3 billion people a day and maintain approximately 2.3 million customer units worldwide, the industry’s largest maintenance portfolio. Headquartered in Connecticut, USA, Otis is 71,000 people strong, including 42,000 field professionals, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. For more information, visit www.otis.com and follow us on LinkedIn, Instagram, and Facebook @OtisElevatorCo.
Use and Definitions of Non-GAAP Financial Measures
Otis Worldwide Corporation (“Otis”) reports its financial results in accordance with accounting principles generally accepted in the United States (“GAAP”). We supplement the reporting of our financial information determined under GAAP with certain non-GAAP financial information. The non-GAAP information presented provides investors with additional useful information, but should not be considered in isolation or as substitutes for the related GAAP measures. Moreover, other companies may define non-GAAP measures differently, which limits the usefulness of these measures for comparisons with such other companies. We encourage investors to review our financial statements and publicly filed reports in their entirety and not to rely on any single financial measure. A reconciliation of the non-GAAP measures (referenced in this press release) to the corresponding amounts prepared in accordance with GAAP appears in the attached tables. These tables provide additional information as to the items and amounts that have been excluded from the adjusted measures. Below are our non-GAAP financial measures:
Non-GAAP measure
Definition
Organic sales
Represents consolidated net sales (a GAAP measure), excluding the impact of foreign currency translation, acquisitions and divestitures completed in the preceding twelve months and other significant items of a non-recurring and/or nonoperational nature (“other significant items”). Management believes organic sales is a useful measure in providing period-to-period comparisons of the results of the Company’s ongoing operational performance.
Adjusted selling, general and
administrative (“SG&A”) expense
Represents SG&A expense (a GAAP measure), excluding restructuring costs and other significant items.
Adjusted operating profit
Represents income from continuing operations (a GAAP measure), excluding restructuring costs and other significant items.
Adjusted net interest expense
Represents net interest expense (a GAAP measure), adjusted for the impacts of non-recurring acquisition related financing costs and related net interest expense pending the completion of a transaction and other significant items.
Adjusted noncontrolling interest in
earnings
Represents noncontrolling interest in earnings (a GAAP measure), excluding restructuring costs and other significant items, including related tax effects.
Adjusted net income
Represents net income attributable to Otis Worldwide Corporation (a GAAP measure), excluding restructuring costs and other significant items, including related tax effects.
Adjusted earnings per share (“EPS”)
Represents diluted earnings per share attributable to common shareholders (a GAAP measure), adjusted for the per share impact of restructuring and other significant items, including related tax effects.
Adjusted effective tax rate
Represents the effective tax rate (a GAAP measure) adjusted for other significant items and the tax impact of restructuring costs and other significant items.
Constant currency
GAAP financial results include the impact of changes in foreign currency exchange rates (“AFX”). We use the non-GAAP measure “at constant currency” or “CFX” to show changes in our financial results without giving effect to period-to-period currency fluctuations. Under U.S. GAAP, income statement results are translated in U.S. dollars at the average exchange rate for the period presented. Management believes that this non-GAAP measure is useful in providing period-to-period comparisons of the results of the Company’s ongoing operational performance.
Free cash flow
Represents cash flow from operations (a GAAP measure) less capital expenditures. Management believes free cash flow is a useful measure of liquidity and an additional basis for assessing Otis’ ability to fund its activities, including the financing of acquisitions, debt service, repurchases of common stock and distribution of earnings to shareholders. Free cash flow should not be considered an alternative to, or more meaningful than, net cash flows provided by operating activities, or any other measure of liquidity presented in accordance with GAAP.
Adjusted free cash flow
Represents cash flow from operations (a GAAP measure) less capital expenditures, adjusted to exclude certain items management believes affect the comparability of operating results. Management believes adjusted free cash flow is a useful measure of liquidity that provides investors additional information regarding the Company’s ability to fund its activities, including the financing of acquisitions, debt service, repurchases of common stock and distribution of earnings to shareholders. Adjusted free cash flow should not be considered an alternative to, or more meaningful than, net cash flows provided by operating activities, or any other measure of liquidity presented in accordance with GAAP.
Management believes that organic sales, adjusted SG&A, adjusted operating profit, adjusted net interest expense, adjusted noncontrolling interest in earnings, adjusted net income, adjusted EPS and the adjusted effective tax rate are useful measures in providing period-to-period comparisons of the results of the Company’s ongoing operational performance.
When we provide our expectations for adjusted net sales, organic sales, adjusted operating profit, adjusted net interest expense, adjusted noncontrolling interest in earnings, adjusted net income, adjusted effective tax rate, adjusted EPS, free cash flow and adjusted free cash flow on a forward-looking basis, a reconciliation of the differences between the non-GAAP expectations and the corresponding GAAP measures (expected diluted EPS from continuing operations, operating profit, the effective tax rate, net sales and expected cash flow from operations) generally is not available without unreasonable effort due to potentially high variability, complexity and low visibility as to the items that would be excluded from the GAAP measure in the relevant future period, such as unusual gains and losses, the ultimate outcome of pending litigation, fluctuations in foreign currency exchange rates, the impact and timing of potential acquisitions and divestitures, and other structural changes or their probable significance. The variability of the excluded items may have a significant, and potentially unpredictable, impact on our future GAAP results.
Cautionary Statement
This communication contains statements which, to the extent they are not statements of historical or present fact, constitute “forward-looking statements” under the securities laws. From time to time, oral or written forward-looking statements may also be included in other information released to the public. These forward-looking statements are intended to provide management’s current expectations or plans for Otis’ future operating and financial performance, based on assumptions currently believed to be valid. Forward-looking statements can be identified by the use of words such as “believe,” “expect,” “expectations,” “plans,” “strategy,” “prospects,” “estimate,” “project,” “target,” “anticipate,” “will,” “should,” “see,” “guidance,” “outlook,” “medium-term,” “near-term,” “confident,” “goals” and other words of similar meaning in connection with a discussion of future operating or financial performance. Forward-looking statements may include, among other things, statements relating to future sales, earnings, cash flow, results of operations, uses of cash, dividends, share repurchases, tax rates, research & development spend, restructuring actions (including UpLift), credit ratings, net indebtedness and other measures of financial performance or potential future plans, strategies or transactions, or statements that relate to climate change and our intent to achieve certain environmental, social and governance targets or goals, including operational impacts and costs associated therewith, and other statements that are not historical facts. All forward-looking statements involve risks, uncertainties and other factors that may cause actual results to differ materially from those expressed or implied in the forward-looking statements. For those statements, Otis claims the protection of the safe harbor for forward-looking statements contained in the U.S. Private Securities Litigation Reform Act of 1995. Such risks, uncertainties and other factors include, without limitation: (1) the effect of economic conditions in the industries and markets in which Otis and its businesses operate and any changes therein, including financial market conditions, fluctuations in commodity prices and other inflationary pressures, interest rates and foreign currency exchange rates, levels of end market demand in construction, pandemic health issues


