QUINCY, Mass — Breezeline, formerly Atlantic Broadband, has launched a new customer app, “My Breezeline,” which gives customers simple-to-use tools to get the most out of their Breezeline services. With the new app, customer control of their account is in the palm of their hand:
Additional functionality will be introduced later this year, including the ability to modify services and to monitor and report service issues.
The new customer app is part of Breezeline’s efforts to transform the customer experience through digitalization and other enhancements to make customers’ lives easier.
Breezeline also has introduced freshly redesigned customer statements, with a clear, easy-to-read presentation of service details. In addition, after each transaction, customers are now provided with a confirmation email showing details of their most recent transaction. It also shows what the customer’s next billing statement will look like after their order has been processed.
The “My Breezeline” app is available through the Google Play and Apple App Stores.