QUINCY, Mass. — Atlantic Broadband, the nation’s eighth-largest cable operator, on Tuesday announced the availability of 4G LTE backup service for its business internet customers. Supported by Altaworx, which aggregates services from two leading nationwide wireless networks, the service enhances reliability by protecting against internet interruptions. With the addition of the backup service, Atlantic Broadband’s internet service now offers a 99.9% uptime commitment through Service Level Agreements.

Small- to medium-sized businesses today rely on internet service to ensure seamless operations. If internet service is interrupted by unexpected situations like power failure or equipment damage, it can affect point of sale operations, computer connections, security systems and more. Atlantic Broadband’s new 4G LTE backup service delivers automatic connectivity and business continuity so that businesses can continue to service their customers.

“4G backup provides essential redundancy and continuity for businesses when unexpected events affect the primary internet connection,” said Matt Davis, broadband analyst and founder of Independence Research LLC. “This wireless failover solution, when paired with state-of-the-art broadband internet, ensures that businesses can continue to operate effectively even under adverse conditions.”

Atlantic Broadband’s 4G backup service seamlessly activates when the primary internet connection is interrupted, and service is returned to the primary connection automatically when connectivity is restored. Advanced messaging notifies customers of the 4G activation, as well as when the primary service is restored.

“Altaworx is proud that our unique LTE backup product was selected by Atlantic Broadband Business as part of their redundancy and business continuity offering,” said Rickie Richey, CEO at Altaworx. “Having a best-in-class company like Atlantic Broadband select your product for its customers validates the hard work our team put into developing this innovative technology.”